maker of the Tournament Master...
premium quality lockout buzzer systems for academic competition

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Overhauls

 
Overview
 

NED has overhauled -- or "refurbished" -- many NED-brand buzzer systems.

During an overhaul, our goal is to restore your system to top running condition, ensuring many more years of use.

NED offers a complete overhaul for every product we've sold... our objective is to ensure that your equipment is in top condition no matter how old or beaten up it is!

 
An Overhaul Includes:
 
  • Pushbutton and Cable testing
    repairing, when necessary (click here for cable repair details)
     
  • Complete inspection of components.
    All parts are inspected for loose or damaged pieces. All connectors, lamp fixtures, switches, etc, are inspected and tightened, if necessary. We also replace missing or dried-out rubber feet on your controller and player modules.
     
  • Repair of any malfunctioning components
     
  • Complete functional test of the system
     
  • Inspect power pack - low-cost exchange if your pack is damaged   NEW!
    If your power pack is still working but it's in bad shape, we will exchange your power pack with a new one for only $10... a $10 savings over the price of a new one. This offer for overhaul customers only!

Note: pushbutton replacement and cable repair are an additional cost. NED will replace pushbuttons we determine are worn or intermittent. Please note that a $2 CREDIT is given for each pushbutton that is replaced (that is, you get money back for worn-out or obsolete buttons).

 
 
How much does it cost? How long does it take?

 

10-Player,
Traditional, &
4-Player System

1-2-3, &
Standard System
Series II or III

Deluxe System
Series 200 or 300

Inspection
and Testing
$20
(plus parts)
$30
(plus parts)
$50
(plus parts)
Use this
order form:
Traditional
Overhaul Form
Standard
 Overhaul Form
Deluxe
Overhaul Form
Repair

* Worn or broken cable are repaired or replaced ($2 per cable)
* Repair of electronics is typically less than $20
   (provided the device is not physically damaged)
*
Worn pushbutton will be replaced ($10 each).
   You will receive a $2 per button credit for your old button.

How Long?

We prioritize overhauls and will attempt to have your system back to you in less than two weeks after we receive it. To get a better idea of how long an overhaul will take, please give us a call.

Shipping

 Your overhauled system is shipped via UPS Ground. Shipping fee is $5.

 
What do I need to do to have my system overhauled?
 

Package your system and send it to us. Pack it so it doesn't rattle around!Please include an order form (see above) where you can list your contact information. If you have a purchase order, please include a copy of that, too.

Our shipping address is:
Novel Electronic Designs, Inc.
Attn: Overhauls
143 N. Third St.
Chillicothe, IL 61523

We recommend UPS Ground for all shipments. UPS is both dependable and economical.  For your protection, please insure the shipment appropriately.

If something is malfunctioning, please include a note with a brief description of the problem.

IMPORTANT!
When returning a system for overhaul, make sure
all the pieces and parts associated with that
system are included in the package!

 

 
 
 

The most durable electronics in the buzzer business… the highest level of commitment to customer satisfaction.
© 2006-2008, Novel Electronic Designs, Inc. *** Chillicothe, Illinois USA
Orders/Service: 309-224-9945   Fax: 309-274-8454
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Page Content Updated: 08 January 2008          Reviewed: 08 January 2008