maker of the Tournament Master...
premium quality lockout buzzer systems for academic competition

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Repairs

 
Obtaining Service
 

Our buzzer systems are designed
for many years of service,
but at some point, service may be needed.

#1: Please call us before returning your system (our phone number is listed on our "contact us" page).  Let's discuss the malfunction and determine which parts need to be returned for repair.

In many situations, the entire system does not need to be returned.  However, if your system "has seen better days", please consider an overhaul (see details below). We can take care of the immediate problem without you having to diagnose it, and we can also inspect for other problems, too.

#2: Once we determine what needs to be returned, please ship items to the address listed on our "contact us" page.  We will  repair and return the components as quickly as possible.

#3: PLEASE include a note with whatever you return summarizing the problem and the name and address where we should send the repaired part.  Thank you!

#4: When making a shipment to BuzzerSystems.com, we suggest using UPS Ground, FedEx Ground, or Priority Mail.

 

 
Cables
 
When one of our systems has a problem, 95% of the time the problem is a worn-out or damaged cable.  If your system is malfunctioning, please make sure all of your cables are clicking securely into the controller and the modules.

Cables can be replaced or repaired.  Please see the "parts" order form for your system for cable replacement and repair information (click here for the forms).

Want to learn more about repairing cables? Click here !

 
Overhauls
 
If your system is three years old or older, we recommend that you return it for an overhaul.

Our comprehensive overhaul is the hallmark of our customer service. Our goal is to rejuvenate your equipment to like-new condition, so that you'll get many more years of use.

Let the experts at NED bring your system back to "like-new" condition! Click here for full details!

 
 
 

The most durable electronics in the buzzer business… the highest level of commitment to customer satisfaction.
© 2006-2010, Novel Electronic Designs, Inc. *** Chillicothe, Illinois USA
Orders/Service: 309-224-9945   Fax: 309-274-8454
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Page Content Updated: 01 November 2008          Reviewed: 23 January 2010